Returns & Exchanges
At Salt&Pepper, we want you to love every piece in your home, which is why we offer a 30-day return window for items in their original packaging. We are committed to ensuring your living space is perfect, providing seamless exchanges or full refunds for all eligible homeware.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
Pack with Care
Carefully place the items in their original Salt&Pepper packaging, ensuring all fragile ceramics or glassware are securely cushioned to prevent damage during transit.
Ship the Package
Print your prepaid shipping label from the portal, attach it to your box, and drop it off at any authorized courier location.
Receive Your Refund
Once our warehouse team inspects the returned homeware, we will process your refund or dispatch your replacement item within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing